1. Products and services: Household appliances and audio/hi-fi equipment are described with the greatest possible accuracy on our website or catalog. In the event of a stock shortage, we reserve the right to offer a replacement product of equivalent or higher quality.

2. Price: The prices of the products are indicated in euros, all taxes included (TTC), excluding delivery and installation costs. We reserve the right to modify prices at any time, but products will be invoiced based on the prices in force at the time of validation of the order.

3. Order: Orders can be placed online, by telephone. Once the order has been validated, you will receive a confirmation by email. This confirmation serves as validation of the order.

4. Delivery: Deliveries are made to the address indicated when ordering. Delivery costs are calculated based on the delivery location. Delivery times are indicative and cannot give rise to damages in the event of delay.

5. Returns and complaints: You have 14 days from receipt of the products to exercise your right of withdrawal. The products must be returned in their original condition and complete (packaging, accessories, instructions). Return costs are your responsibility, except in the event of a defect or proven non-conformity of the products.

6. Guarantee: Our products benefit from the legal guarantee of conformity and the guarantee against hidden defects. An additional commercial guarantee may be offered for certain products, the conditions of which will be specified on the product sheet.

7. What is curbside delivery?

The delivery of these products is done at the foot of the truck. Depending on accessibility and available parking, the delivery person will do their best to park their truck as close as possible to your home.

8. Liability: The company cannot be held responsible for damage resulting from improper use of the products. In the event of force majeure (strike, natural disaster, etc.), we cannot be held liable.

9. Personal data: - In accordance with the GDPR, we are committed to protecting your personal data. - You have the right to access, rectify and delete your data. To exercise these rights, please contact us at [email].

10. Applicable law and disputes: - These General Terms and Conditions are subject to French law. - In the event of a dispute, the parties undertake to seek an amicable solution before any legal action. - In the absence of an amicable agreement, the French courts will have jurisdiction to resolve the dispute.